Getting the Most Out of Your COOs

Ryan Gross is joined by Amy Elis and Phil Michael as they share their strategies on operational efficiency, recruiting and onboarding, building active patient bases, and fostering team accountability.

• Identify effective recruitment strategies to attract qualified dental professionals and retain them within the practice.
• Understand onboarding and accountability processes that enhance operational efficiency and employee performance.
• Develop sustainable growth practices that balance patient acquisition with quality care.
• Implement documentation and training systems that support scalability in dental practice operations.
• Evaluate the impact of a collaborative management structure in maintaining quality and culture in a multi-location practice.

The speaker declares that neither he nor any member of his family has a financial arrangement or affiliation with any corporate offering financial support of grant monies for this CE program. Although commercially available products may be discussed, no financial arrangements exist between those companies and the speaker.