Dental Communications as a Marketing System

Chris Bowman teaches you how effective communication can double as a powerful marketing tool, enhancing patient relationships and boosting your practice’s growth.

By the end of this course, participants will be able to:

1. Understand the role of effective communication in patient treatment acceptance and practice growth.
2. Implement a structured approach to patient communication, covering all interactions from phone calls to in-office discussions.
3. Apply techniques to manage patient objections, especially regarding insurance and treatment costs.
4. Utilize tools such as pre-clinical interviews and problem presentations to increase patient satisfaction and commitment.
5. Develop a team-wide communication strategy that involves all staff members, improving efficiency and treatment outcomes.

The speaker declares that neither he nor any member of his family has a financial arrangement or affiliation with any corporate offering financial support of grant monies for this CE program. Although commercially available products may be discussed, no financial arrangements exist between those companies and the speaker.