Lady Leaders: Creating a Ninja Front Office

Ashlee Hirschfeld is joined by Dr. Summer Kassmel and her team to discuss how to create a “ninja” front office that can schedule and handle front office matters like a pro.

Upon completion of this course, you will have a better understanding of:

• Consistency and clarity during scheduling;
• The importance of onboarding correctly;
• Valued traits;
• How to most efficiently schedule to a doctor’s strengths;
• Setting and meeting goals;
• Educating on policy;
• Handling canceling and rescheduling;
• And, using morning huddles.

The speaker declares that neither she nor any member of her family has a financial arrangement or affiliation with any corporate offering financial support of grant monies for this CE program. Although commercially available products may be discussed, no financial arrangements exist between those companies and the speaker.